Welfare clinics.
Our welfare clinics offer owners on low-income access to reduced-cost veterinary care for their pets. Eligible owners must have an income below £15,000 per year or receive benefits, they also need to live in the branch area.
All our subsided veterinary services are funded thanks to donations, fundraising and sales from our charity shops, and with the support of our partner vets.
Our branch area
Please note
If you are breeding for monetary gain or any of your animals have repeated litters, we reserve our right not to see any of your animals and recommend you should attend a private vet. Whilst we are here to ensure animals get the best care possible, we are a charity and valuable funds could be used to help other animals not associated with financial gain. For full details, please read our Anti-Breeding Policy.
Our clinics
Ipswich
Our flagship, Branch-run welfare assistance clinic is located in the heart of Ipswich.
You do not need to book, we will see you in the order you arrive, but you will need to show proof of benefits to be seen.
To order repeat medications email: clinic@rspca-suffolkcentral.org.uk or phone 07842226985 and leave your full name, post code, your pets details and the medication details. Please make sure you leave plenty of time for the medication to be prepared, it is best to order at least 2 weeks in advance.
Address
35a St. Georges Street, Ipswich, IP1 3NF
Phone
01473 231972 (only answered during clinic opening hours)
Stowmarket
Velma the mobile vet clinic operated by Bury St Edmunds Veterinary Centre is based at Stowmarket Football Club Carpark, Stowmarket, IP14 1JQ, every other Wednesday offering RSPCA clients walk-up appointments for £15 between 1pm and 3pm (please take proof of benefits with you).
To check the location of Velma the mobile veterinary van run by Bury Veterinary Centre please call on the number below.
Address
Stowmarket Football Club Carpark, Stowmarket, IP14 1JQ,
Phone
01284 630650
Bury St Edmunds
Bury St Edmunds Veterinary Centre takes their mobile vet van to Barton Road Retail Park, Barton Road, Bury St. Edmunds, IP32 7BE every other Wednesday offering RSPCA clients walk-up appointments for £15 between 1pm and 3pm (please take proof of benefits with you).
To check the location of Velma the mobile veterinary van run by Bury Veterinary Centre please call on the number below.
Address
Barton Road Retail Park, Barton Road, Bury St. Edmunds, IP32 7BE
Phone
01284 630650
About our Ipswich clinic
Our Ipswich clinic offers consultations for £15 per animal and can help with health checks, flea and worm treatment, and minor ailments.
OPENING TIMES
The clinic is open every Tuesday and Friday from 12noon – 1pm for walk-in appointments.
Our waiting area is small so please try to limit attendance to one person per pet.
Reception opens from 11.30am, with vet appointments between 12-1pm on first come, first served basis. Please note that the last appointment to be booked-in is at 12.50pm.
PRICES
We charge £15 per animal to see the vet.
Extra charges:
- Medications - subsidised
- Microchipping £10
- Kitten vaccination £25
- Puppy vaccination £30
Euthanasia:
Cat and small animals £20
Dogs under 25kg £30
Dogs over 25kg £40
£10 charge to leave an an animal for group cremation. Unfortunately we are unable to give ashes with this service.
FACILITIES
There are no surgical facilities or a laboratory on site, so for operations, blood tests or X-rays you will need to visit a private veterinary practice.
PAYMENTS
Consult fees and any medication costs must be paid by cash or card at the end of your appointment.
BENEFITS
Please bring proof that you are in receipt of benefits when you visit the clinic.
We check benefit entitlement every 6 months, so you may be asked to show this information at a subsequent appointment.
MEDICATIONS
To order repeat prescriptions, including for flea and worm treatment, pets must have seen the vet in the last 6 months.
Any medication needs to be ordered 1 week in advance.
Out of hours veterinary treatment
If you need urgent veterinary assistance outside of our opening hours, please contact a local veterinary practice. If you are not registered with a veterinary practice, you may wish to contact one of the following practices to see if they can assist:
- The Barn Vets in Ipswich – 01473 730213
- Cedarwood Veterinary Practice in Stowmarket – 01449 676966
- Bury St Edmunds Veterinary Centre – 01284 630650
Questions about our clinics
For any questions about any of our welfare clinics please email us at welfare@rspca-suffolkcentral.org.uk
2024 at a glance
2024 was a busy year for the team at our Ipswich Welfare Clinic - visitors included dogs, cats, budgies, wild birds, ferrets, guinea pigs, hamsters, rabbits, rats and mice!
1,615
animals helped
155
dogs and cats microchipped
96
puppies and kittens vaccinated
Success Story
Hunnie’s story
"When Hunnie developed a skin condition, we knew it could take a while to clear up, but we managed to keep vet bills to a minimum by visiting the RSPCA Ipswich Welfare clinic every month. They were also great in supporting us when Hunnie then needed an operation on her toe, contributing £150 to her care. Hunnie is now back to her best but has developed a taste in being pushed around in a buggy that we don’t think she’ll get out of!"
Success Story
Elaine’s kindness
Elaine is a wonderful customer of our Ipswich Welfare Clinic, who takes in cats in need. Here's what she had to say "I love these precious animals, but could not have cared and treated them how l would have wanted without the input of the RSPCA. I have only taken on cats that have not had a good start. They are so worthy of help. I sincerely hope in the future all cats are neutered by the time they reach 6 months old. To read and hear about the explosion of unwanted animals is so, so heart-breaking. I feel so upset by the amount of dumped and abandoned animals. The RSPCA do a fantastic job to be a safety net for some of these beautiful animals, but so need much more help in these troubling times. I thank you for all your help and support you have given me over the years. Long may you go on being the voice of our precious animals."
Success Story
Milo’s journey
"Milo woke up one morning with a very sore looking eye so I decided to visit the vet at the RSPCA Ipswich Welfare Clinic for just £15. The vet said Milo would need regular check ups and this was something I couldn't afford at a normal vet rates. By being able to visit the RSPCA it helped us financially, and Milo was happy to get the best care as well as lots of fuss and kisses from the team."
HELP & ADVICE
Further information
Branch area
Owners must live within the area of the branch’s geographical boundaries. If you are not sure whether you live in our branch area, check our map, or get in touch.
View our branch mapEligible benefits
Assistance is available to individuals who are not in receipt of the qualifying benefits, You will need to provide recent proof that you are in receipt of any of the below benefits:
- Job Seeker’s Allowance
- Employment Support Allowance
- Universal Credit
- Tax Credits
- Housing Benefit
- Council Tax Support
- Disability Living Allowance
- Personal Independence Payment
- Pension Credits.
Neutering vouchers
Clinic clients are eligible to receive a neutering voucher for their pet, covering up to 50% of the cost of a standard neuter procedure for dogs and small animals, and enabling owners to pay just £15 for a standard cat neuter. Wherever possible vouchers are issued via email.
Vouchers can be requested at our welfare clinic or by emailing neutering@rspca-suffolkcentral.org.uk
Email usOther help & advice
Still seeking help and advice on animal care and welfare, such as how to surrender an animal if you or someone you know is struggling to care for them, or to report a concern about an animal?
