Financial assistance.
Our welfare assistance scheme is there to provide financial assistance for unexpected essential veterinary treatment that owners may be struggling to afford.
Welfare voucher scheme
The welfare assistance voucher scheme is open to those who live in our catchment area and receive eligible benefits. We are unfortunately unable to help with routine or exploratory treatment costs or towards bills for treatment that has already been received.
To enquire about financial welfare assistance for your animal, email us using the link below. Or if you need urgent assistance to get your pet to a vet, or are not able to email us, please call us on 0300 330 1406.
CATCHMENT AREA
Do you live in our catchment area?
Our catchment area covers most of Suffolk, but please refer to the map shown in the FAQs to ensure we can avoid any delays to you receiving help.
Postcodes in our area include IP1, IP2, IP3 , IP4, IP5, IP6, IP7, IP8, IP9, IP10, IP11, IP12, IP13, IP14, IP15 5, IP21 5, IP22 1, IP23, IP28 6, IP28 7, IP28 8, IP29 4, IP29 5, IP30 0, IP30 9. IP31 1, IP31 2, IP31 3, IP32, IP33, CB9 8, CO10 2, CO10 5, CO10 8 and CO10 9.
Welfare clinics
If you live near one of our welfare clinics and have not yet consulted a vet, or if you need support with routine vet care, we encourage you to visit a clinic rather than apply for financial assistance. This helps our limited funds go as far as possible to help your pet and the many more that need support.
HELP & ADVICE
More information
Branch area
Owners must live within the area of the branch’s geographical boundaries. If you are not sure whether you live in our branch area, check our map, or get in touch.
View our branch mapEligible benefits
Assistance is available to individuals who are not in receipt of the qualifying benefits, You will need to provide recent proof that you are in receipt of any of the below benefits:
- Job Seeker’s Allowance
- Employment Support Allowance
- Universal Credit
- Tax Credits
- Housing Benefit
- Council Tax Support
- Disability Living Allowance
- Personal Independence Payment
- Pension Credits.
Out of hours veterinary treatment
If you need urgent veterinary assistance outside of our opening hours, please contact a local veterinary practice. If you are not registered with a veterinary practice, you may wish to contact one of the following practices to see if they can assist:
- The Barn Vets in Ipswich – 01473 730213
- Cedarwood Veterinary Practice in Stowmarket – 01449 676966
- Bury St Edmunds Veterinary Centre – 01284 630650.
Neutering vouchers
Clinic clients are eligible to receive a neutering voucher for their pet, covering up to 50% of the cost of a standard neuter procedure for dogs and small animals, and enabling owners to pay just £15 for a standard cat neuter. Wherever possible vouchers are issued via email.
Vouchers can be requested at our welfare clinic or by emailing neutering@rspca-suffolkcentral.org.uk
Email usIn the spotlight
Supporting surgery
“I just want to say a huge thank you for the voucher as this has helped me greatly. There was a point where I thought I would have to put Bertie (cat) down so I can't explain the relief I feel knowing he can have his surgery.”
Help in an emergency
“Thank you so much for your support in helping us get Niko back home! He is doing well and on the road to recovery. The lady who called me was fantastic and really helpful. Thank you again, we are so very grateful!”
All thanks to you
All our subsided veterinary services are funded thanks to donations, fundraising and sales from our charity shops, and with the support of our partner vets.
Further information
Still seeking help and advice on animal care and welfare, such as how to surrender an animal if you or someone you know is struggling to care for them, or to report a concern about an animal?
